High Velocity Restaurant Manager

about 2 months

Job Summary


Job Description


Reporting to the General Manager, the Restaurant Manager will be measured by the results of the outlet’s service, associate engagement and guest experience for the day to day operation, as well as timely completion of daily and specifically assigned management tasks

Responsibilities:
• Performs all duties in the restaurant as needed
• Maintains all company training and certification materials
• Prepares restaurant for each shift following company scenography guidelines
• Ensures each associate lives the company Pledge and follows all handbook policies
• Monitors service standards and dining times throughout the each shift
• Has a hands on approach to teamwork and is able to assist associates in their service functions
• Monitors seating rotation and capacity to ensure smooth running equitable shifts
• Understands department goals and action plans to achieve them
• Monitors associate times and punches in Kronos and follows all policies and procedures to make corrections
• Monitors allocation of gratuities and service charges
• Schedules associates using weekly forecast and staffing guides
• Maintains all associate documentation and turns them in timely
• Performs REX, RAPs and reviews for all assigned associates
• Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates


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